Your ops team builds the agents now.
Exelink is the no-code workspace where support and ops teams deploy AI agents that take action — across Zendesk, HubSpot, Notion, Slack, and the rest of your stack. No engineers required.
At-risk MRR
$0.0k
Tickets auto-resolved
0
+12 todaySLA breaches
0
2 resolvedLive, actionable dashboards
Connect every tool
Support Triage Agent
Reads Zendesk, drafts replies, routes
Account Watcher
Pings owners on at-risk accounts
Onboarding Coordinator
Spins up Notion + Linear when deals close
Deploy & host agents
‘Classify Zendesk tickets, draft replies, route to the right teammate.’
Your ops team builds the agents now.
Exelink is the no-code workspace where support and ops teams deploy AI agents that take action — across Zendesk, HubSpot, Notion, Slack, and the rest of your stack. No engineers required.
‘Classify Zendesk tickets, draft replies, route to the right teammate.’
Every team has 50 workflows that should be automated. Almost none of them are.
The people who know which work needs automating aren't engineers. They're the operators, support leads, and account managers who live inside it every day. Today they have three bad options.
Workflows break the moment they need judgment.
IF/THEN flows can route a webhook. They can't read a ticket, decide what matters, or write a reply. The moment a human would think, the automation falls over.
Engineering says “next quarter.”
The ops team writes the spec. Engineering shelves it behind the product roadmap. Six weeks later, the workflow is still being done by hand in a tab.
Coding agents don’t run for your team.
Claude Code is incredible — for engineers. It lives on a laptop, runs only when invoked, and never fires on its own. Your ops team needs hosted agents that act 24/7, not a CLI you have to remember to start.
Three agents your team ships in week one.
Pre-built recipes you can deploy without writing code. Each one replaces hours of daily glue work — and runs hosted, observable, and versioned in your shared Exelink workspace.
Support Triage Agent
Reads every incoming Zendesk ticket, classifies it, drafts a reply, and routes it to the right teammate — before the customer refreshes.
Trigger: When a new Zendesk ticket arrives
- 1
Read. Pulls the ticket, customer history, and recent product activity.
- 2
Classify. Tags topic, urgency, and sentiment using your team's playbook.
- 3
Draft. Writes a tailored reply your support lead can send with one click.
- 4
Route. Pings the right teammate in Slack and logs the touchpoint in HubSpot.
Saves 4 hours/day per support rep on first-touch responses.
Account Watcher
Watches HubSpot signals and product usage, then pings the account owner the moment a customer goes cold — with the context they need to act.
Trigger: When usage drops or a renewal is in 30 days
- 1
Detect. Spots accounts where logins, seats, or feature use have fallen off.
- 2
Summarize. Builds a one-paragraph risk brief: what changed, who changed it, why it matters.
- 3
Suggest. Drafts the next move — a check-in email, a meeting invite, or an exec escalation.
- 4
Notify. DMs the account owner in Slack and files the brief in your Notion CRM.
Catches at-risk accounts 3 weeks before they churn.
Onboarding Coordinator
Closes the gap between Sales and CS. The moment a deal closes, kicks off the full onboarding choreography across your stack — no human glue work required.
Trigger: When a HubSpot deal moves to Closed-Won
- 1
Spin up. Creates the customer's Notion onboarding doc from your template.
- 2
File. Opens Linear tickets for provisioning, integrations, and kickoff prep.
- 3
Announce. Posts the new logo in #wins and pings the assigned CSM in Slack.
- 4
Welcome. Sends the welcome email with the kickoff calendar invite attached.
Cuts onboarding spin-up from 2 days to 11 minutes.
Other tools weren't built for this.
The space is crowded. Here's the honest comparison — and where Exelink fits.
Zapier / n8n
Rigid IF/THEN flows. No reasoning. The moment a workflow needs judgment, the automation breaks.
Claude Code
A powerful coding agent — but it runs on an engineer's machine, only when they invoke it. No event triggers. No 24/7 hosting. No team workspace.
Custom dev
Engineering builds it, then has to host it, monitor it, and patch it. Your ops team writes the spec; the agent ships next quarter — if at all.
Exelink
Operators build the agents. We host them on always-on infrastructure. Triggers fire 24/7. The whole team sees them run, edits them, and versions them like code.
Give your ops team superpowers.
We're onboarding the first ten ops & support teams this quarter. Join the waitlist to get a hands-on workspace and help shape what we ship.